At VendifAI, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, products, and services (collectively, the “Services”). By accessing or using VendifAI, you agree to the terms of this Privacy Policy.

 

1. Information We Collect

We may collect the following categories of information:

• Personal Information: Name, email address, phone number, billing details, and account login credentials provided when you sign up or interact with us.
• Usage Data: Information about how you interact with our Services, such as browsing activity, search queries, shopping preferences, clicks, pages visited, and device information (browser, operating system, IP address).
• Transactional Data: Purchase history, cart information, and payment-related details (processed securely by third-party payment providers).
• Customer Support Data: Any information you share when contacting us for assistance.

 

2. How We Use Your Information

We use collected information to:

• Provide and improve our AI shopping assistant and related services.
• Personalize user experiences and deliver relevant product recommendations.
• Process transactions and manage accounts.
• Communicate updates, promotional offers, or service announcements.
• Enhance security, prevent fraud, and maintain platform integrity.
• Conduct analytics to improve performance and user satisfaction.

 

3. Sharing of Information

We do not sell or rent your personal information. We may share data only in the following cases:

• Service Providers: With trusted third parties who help us operate (e.g., cloud hosting, payment processors, analytics tools).
• Legal Requirements: If required by law, regulation, or legal process.
• Business Transfers: In case of merger, acquisition, or sale of assets, your data may be transferred as part of the business transaction.

 

4. Data Storage & Security

• We implement industry-standard safeguards to protect your information from unauthorized access, use, or disclosure.
• Sensitive information (such as payment details) is encrypted and processed securely by certified providers.
• We retain personal information only as long as necessary to provide Services or comply with legal obligations.

 

5. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal information.
• Opt out of marketing communications.
• Restrict or object to certain data processing.
• Request data portability.

You can exercise these rights by contacting us at [Insert Contact Email].

6. Cookies & Tracking

• We use cookies and similar technologies to:
• Improve site functionality and user experience.
• Measure website traffic and usage trends.
• Deliver personalized content and targeted advertisements.
• You can manage cookie preferences through your browser settings.

7. Children’s Privacy

• VendifAI does not knowingly collect personal information from children under 13 (or under 16 where required by law). If we discover such data, we will promptly delete it.