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Terms and conditions

Terms and Conditions

Welcome to VendifAI. These Terms and Conditions (“Terms”) govern your use of our website, products, and AI shopping assistant services (collectively, the “Services”). By accessing or using our Services, you agree to these Terms and to comply with UK law and regulations. If you do not agree, you must not use our Services.

1. About Us

VendifAI (“we,” “our,” or “us”) operates as a technology provider offering AI-driven shopping assistance and related services.

  • Registered Address: Unit 1, Mulgrave Chambers, 26-28 Mulgrave Road, Sutton, SM2 6LE UK.

  • Contact: info@vendifai.com

2. Eligibility and Use

  • You must be at least 18 years old to use our Services.

  • You agree not to misuse the Services (e.g., attempting unauthorised access, introducing viruses, or interfering with operation).

  • Use of the Services must comply with applicable UK laws and regulations.

3. Accounts and Registration

  • Certain features may require you to create an account. You are responsible for keeping your login details secure.

  • You must provide accurate and up-to-date information.

  • You remain liable for all activities carried out under your account.

4. Intellectual Property

  • All intellectual property rights in our Services, including software, text, graphics, AI outputs, branding, and logos, belong to VendifAI or our licensors.

  • You may use our Services only for their intended purpose.

  • You must not copy, reproduce, modify, or distribute our content without prior written consent.

5. Pricing, Payments and Subscriptions

  • Some Services may require payment (e.g., subscriptions or licensing fees).

  • Prices are displayed in GBP (£) and include VAT where applicable.

  • Payment is processed securely through authorised third-party providers.

  • Unless otherwise stated, payments are non-refundable, except where required under the Consumer Rights Act 2015.

  • If recurring subscriptions apply, you will be clearly informed of renewal terms.

6. Service Availability

  • We will take reasonable steps to ensure availability of our Services but do not guarantee uninterrupted or error-free operation.

  • We may suspend or restrict access to carry out maintenance, improvements, or as required by law.

7. Limitation of Liability

  • Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud, or any rights under UK consumer law.

  • To the fullest extent permitted by law, VendifAI is not liable for indirect or consequential losses (including loss of profit, data, or goodwill) arising from use of our Services.

  • Our total liability in respect of any claim will not exceed the amount paid by you for the Services in the 12 months preceding the claim.

8. Consumer Rights

  • As a UK consumer, you have statutory rights under the Consumer Rights Act 2015.

  • If our Services are faulty, misdescribed, or not provided with reasonable care and skill, you may be entitled to a refund or remedy.

  • Nothing in these Terms affects your statutory rights.

9. Data Protection & Privacy

  • We process your personal data in accordance with the UK GDPR and the Data Protection Act 2018.

  • Please see our Privacy Policy for full details on how we collect, use, and store your data.

10. Termination

  • We may suspend or terminate your account if you breach these Terms or misuse our Services.

  • You may close your account at any time by contacting us.

11. Governing Law and Jurisdiction

  • These Terms are governed by the laws of England and Wales.

  • Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Changes to These Terms

We may update these Terms from time to time to reflect changes in law, regulation, or business practices. Updates will be posted on this page with a revised “Last Updated” date. Continued use of our Services constitutes acceptance of updated Terms.

13. Contact Us

For any questions or concerns regarding these Terms, please contact us:

VendifAI
Email: info@vendifai.com
Address: Unit 1, Mulgrave Chambers, 26-28 Mulgrave Road, Sutton, SM2 6LE UK.